Reliability.
Power You Can Count On
Reliability is at the heart of our mission. Whether you’re in a remote community or a growing town, you deserve dependable energy.
Every Home. Every Business. Every Day.
In a territory as vast and remote as the NWT, reliable power isn’t just convenient — it’s essential. It powers health care centres and schools, heats homes in winter, keeps businesses running, and supports community safety.
From extreme weather to aging infrastructure and high costs, delivering consistent power is a daily challenge — one we are meeting head-on.
43,000 residents spread across 1.2 million square kilometres
25 diesel power plants, 2 hydro systems, and multiple solar arrays and wind system
No interconnection to the North American grid; every electricity system must be self-reliant
589 km of transmission lines, 650 km of distribution lines, and approximately 13,000 distribution poles
Our Reliability Action Plan
We’re investing in the things that make reliable power possible.
Upgrading Aging Infrastructure
We’re modernizing core systems, from hydro plants to power lines, so they’re safer, more efficient, and less prone to failure.
Reducing Outages
Our goal is to have fewer, shorter outages across the NWT. We’re tracking key reliability indicators to guide improvements in every community.
Improving System Resilience
We’re building backup systems, expanding battery storage, and integrating renewables to protect communities from fuel shortages, climate risks, and equipment breakdowns.
Planning for Tomorrow
Long-term capital planning enables us to anticipate risks and develop systems that last. This includes hydro refurbishment, voltage conversions, and smarter grids.
Featured Projects
We’re investing in the things that make reliable power possible.
Snare Forks Hydro Unit Overhauls: Refurbishing for the Future
Upgrades to one of the North’s most critical hydroelectric systems will extend its lifespan and enhance reliability for decades to come
Battery Energy Storage Systems (BESS): Backing Up Renewables
In communities with renewable energy projects, Battery Energy Storage Systems (BESS) are vital to maximizing renewable generation and reducing diesel generation.
Diesel Generator Replacement: Fueling Reliability
We are replacing outdated diesel generators with new, more efficient units.
Power Pole Inspection and Replacement: Core Asset Investment
Managing the core infrastructure and assets that provide safe and reliable power to the NWT is a major focus for our utility — and a significant undertaking.
Routine Activities: Ongoing Maintenance
In addition to capital projects and programs, many of the day-to-day activities performed by NTPC employees and contractors improve reliability.
Follow the Journey
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